Payments & cancellations

Refund & Cancellation Policy

Last updated: 2026

1. Job Seekers

The Jobs Advertise is and remains completely free for job seekers. We never charge candidates for browsing, applying, saving jobs, using the resume builder or contacting an employer, so no refund situation can arise.

2. Employer Packages

Employers purchase optional packages that grant a fixed number of General and Premium job listings plus candidate database access for a stated validity period. Package inclusions, prices and validity are displayed on the Packages page before checkout.

3. Refund Eligibility

  • Duplicate or failed payment: if you were charged twice, or the amount was debited but the package was not activated, the full amount is refunded to the original payment method.
  • Unused package within 7 days: if you have not published any listing and have not accessed candidate contact details, you may request a full refund within 7 days of purchase.
  • Partially used package: once a listing has been published or candidate contacts unlocked, the package is treated as consumed and is non-refundable, because listing capacity is allocated immediately.
  • Account suspension: packages cancelled because of fraudulent, misleading or policy-violating posts are not eligible for a refund.

4. How to Request a Refund

Email support@thejobsadvertise.com from your registered email address with your payment reference and the reason for the request. We acknowledge every request within 2 business days and complete the review within 7 business days.

5. Refund Timelines

Approved refunds are initiated within 3 business days of approval and credited by your bank or card issuer, typically within 5–10 business days. Amounts are refunded in Indian Rupees (INR) to the original payment method only; we cannot refund to a different account.

6. Cancellation

Packages are one-time purchases with a fixed validity — there is no auto-renewal and nothing to cancel. You may stop using a package at any time, and you can delete your account and data from Sidebar → Delete Account or at /delete-account. Deleting an account does not create a refund entitlement for a consumed package.

7. Contact

The Jobs Advertise — support@thejobsadvertise.com